Covid-19: Falling productivity is top concern among many companies, says EY survey

NEW DELHI: Up to 72 percent feel the impact of the pandemic will be felt beyond six months, and the biggest concern for continued remote work is falling productivity, according to an E&yconsultingandadvisoryserviceprovider.

theongoinghealthcrisisisalsoforcingorganizationstoreviewrrprocessesandoperations.hh.throughadigitallens,theeysurveytitled'hrresilienceplanning:impactandcovid-19readiness'said.

thesurveyincorporatesafirst-handperspectivefromtheheadsofhumanresourcesordirectorsofhumanresourcesofmorethan100organizationsinallsectorsofindiaontheimpactofcovid-19anditspreparationtofacethecurrentsituation,e&ysaidinastatement.

whilecovid-19'simpactcanbefeltbyorganizationsfromallsectors,72percentoforganizationsstatedthatitsimpactwillbefeltbeyondsixmonths,thesurveysaid.

inaddition,hesaid:about70percentoforganizationsbelievethatthebiggestconcernforcontinuousremoteworkisfallingproductivity.

asaresultoftheorganizationsthatrevisedtheirrrprocesses.hh.,accordingtothesurvey,morethan70percentoforganizationsarenowmovingtovirtualrecruitingmethods,andemergingtechnologieslikeartificialintelligence,roboticprocessautomation,andmachinelearningareleadingthischange.

thesurveyalsosaidthatlessthan50percentoforganizationsarepreparedtohandlethisunprecedentedcrisistheyfacetoday,whilelessthan35percentarepreparedifthecrisisescalatedandlessthan10percenthaveundertakencontingencyplans.andscenarios..

commentingonthefindings,eyindiapartnerandindialeader,peopleadvisoryservices,anuragmaliksaid:today,organizationsaredealingwithanunprecedentedcrisisthatisfundamentallydifferentfromwhattheyhaveeverexperienced.inthishourofcrisis,thehrfunctionhastobeabusinesspartnertoanticipatechange,co-createavarietyofscenariosandplanforthefuture.

hefurtherstated:itisalsotherighttimeforhrchiefstorecalibratetheirpriorities,focusonremoteworkforcemanagement,digitizethehrfunctionandre-imagineworkforcemodels.

highlightingthechangingwaysofworkinginindia,thesurveysaidthataround87percentofrespondentscurrentlyhavetravelrestrictionsinadditiontothemandatoryones.

atthistimeofcrisis,organizationsmustadoptchangingwaysofworkingandinvestintherightinformationtechnology(it)infrastructureandbuildstructuredmechanismstoinstitutionalizeremotework,hesaid,addingthatthosewhowerenotaccustomedtoworking.virtualhavefacedtheheatandhadtomobilizeitinfrastructureandestablishdatasecurityprotocolsinashorttime.

accordingtothesurvey,ensuringtheproductivityoftheworkforcewhileworkingremotelyisanareaof​​concern.

eyindiapartner,workforceadvisory(africa,indiaandthemiddleeast),peopleadvisoryservices,gopalnagpaulsaid:organizationsshouldfocusonbuildingworkalignmentandjobcontrolthroughstructuredworkassignmentandacommunicationprotocol.

itprovidedmeaningfulworkforemployees,agreaterfocusonbusinessimprovementandtransformationinitiatives,ande-learningandcertificationscanbeexploredinthistimeofcrisis,headded.

hefurthersaidthatinitialprioritiesforitinfrastructure,basiccommunicationandoperationssupportarenowfadingasnewprioritiesemerge.

goingforward,wemustfocusonmaintainingproductivityinthecontextofremoteworkandshutdowns,ensuringwell-beingandparticipationincaseofsustainedremotework,andbuildingcostmanagementoptionsincasewefaceadeepereconomicrecession.nagpauladded.

whenitcomestocostmanagement,thee&ysurveysaid55percentoforganizationsanticipateamediumtosignificantimpactonemployeecost,whileothersarestillunclear.

manyorganizationshaveembracedanemployee-centricvisionandtryingtoprotectjuniormanagement,somearealsoofferingadditionalpay,riskpaytosupporttheirworkforceinthesedifficulttimes,headded.

only22percentoforganizationsarethinkingaboutoptimizingworkforceintheshortterm(maintaininganemployee-centricvision),while35percentoforganizationswanttoseeoptimizationinthefuture,theimpactbasicbusinessandinlinewithnewwaysofworking,thesurveysaid.

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