Stranded in India: new government portal to help foreign tourists

NEW DELHI: The Union Tourism Ministry launched a 'Stranded in India' web portal on Tuesday, which can also be accessed through the India website, to communicate with foreign citizens stranded in India due to the blockade of 21 days across the country to contain the spread. of the pandemic.

The effort, the government said, will help spread the right facts. information stranded people and help calm fears and confusion. It will also help contain the increase in fake news and allow for the smooth evacuation of stranded tourists in coordination with their respective governments.

The information portal, the ministry said, has been built in order to disseminate information to foreign tourists about how to stay safe and is targeted at those who are here for long durations, or who were unable to return to their countries of residence. It is aimed, ministry officials said, to be a single window solution that grants foreign tourists access to all the information they may need and the services that they can avail in order to continue to live in India , safely.

In a statement ensuring all possible assistance and support to foreign tourists trapped in India, the ministry said: The world is facing an unprecedented situation. The tourism ministry is with you in these difficult times ... If you are a foreign traveler stranded anywhere in India due to the COVID-19 pandemic, we can help you to contact the concerned authorities.

The website contains numbers for the COVID-19 helpline, the Bureau of , as well as information about the control centres set up by state and administrations, which tourists can contact for assistance. Separately, the website also allows the tourists to submit details of where they have travelled from and where they are currently stranded, for the ministry to reach out to them.

In a tweet, the ministry also said it will provide information related to the tourists’ safe travel back home. The website also furnishes the details of officers assigned to help tourists from specific countries.

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