Passengers threaten to open the cabin door on the AI ​​flight; DGCA seeks action

NEW DELHI: The Directorate General of Civil Aviation ordered Air India to act against rebel passengers who knocked on the cabin door and misbehaved with the crew of a delayed Delhi-Mumbai flight on Thursday. Some passengers hit the Boeing 747 The pilot's cockpit door, asking pilots to leave or open the door, when the jumbo plane returned to the bay at the IGI airport on Thursday after taxiing due to a technical problem.

The 24-year-old B747 (VT-EVA) was to operate as AI 865 at 10.10 in the morning, but the flight was canceled in Delhi itself. After waiting inside the plane for approximately three hours, some passengers became rebels. AI finally sent passengers on this flight to Mumbai on another plane at 6 p.m. The head of the DGCA, Arun Kumar, said: We have asked the airline to act against the rebel behavior. The AI-865 of Delhi-Mumbai has a scheduled departure time at 10.10 a.m. “On Thursday (January 2), the four-engine B747 (called Agra) was launched to take off at the IGI airport. He went to the track and then a problem was suspected in one of the engines. The jumbo returned to the bay where engineering tried to rectify the problem. The passengers were inside the plane for three or four hours. They got off the plane at 2 in the afternoon and were sent to Mumbai by a Boeing 777 at 6 p.m. Thursday, an AI official said.

During this long wait inside the plane to be rectified, some passengers became restless and then resorted to rebel behavior. Videos have appeared showing some young passengers knocking on the cabin door, asking the pilots to leave.

Captain, please, one out ... Loser get out ... Get out or we'll break the door ... shout at the cabin crew. The cabin is on the upper deck of the B747, where the AI ​​has its executive class. A passenger in the videos even knows that doing so is illegal and can be heard saying I don't have a criminal record and I don't want one. When AI finally asks passengers to get off the plane, another video shows a passenger tries to open the door even when the crew is in the process of doing so. His companions asked this person to step aside and let the cabin crew open the door. Do not do this, they will open it, you see the passengers who tell this person.

A main pilot said that if a plane is suspected of having an inconvenience, the crew will not let it operate a flight until it is rectified. “Passengers need to understand that. Nobody knows how long it will take a hitch rectification to rectify and that is why the airlines do not immediately ask passengers to get off to avoid further delays repeating the boarding process once the plane is ready to depart, the pilot said.

AI is examining whether to press charges against those involved in the uproar as rebel passengers. India recently enacted rules to punish unruly or disruptive passengers who could face the ban on flying for a lifetime.

The first level of disruptive behavior includes physical gestures, verbal harassment and rebel drunkenness. The next level has physically abusive behavior such as pushing, kicking and includes inappropriate touching or sexual harassment. The highest level is for life-threatening behavior, damage to the aircraft's operating system, physical violence such as asphyxiation, eye tear, murderous assault, attempted or actual violation of the cabin. A passenger loaded under the first level can be on the ground for up to three months; Up to six months under the second level and for the third level, the ground connection can be longer than two years without a maximum limit (that is, up to a lifetime). For repeat offenders at the same level, the grounding period is doubled.